Privacy Policy


Table of Contents

  1. Privacy Commitments
  2. Scope of this Policy
  3. The Information We Collect, How We Collect It, And How We Use It.
  4. Location Information
  5. Online Activity Tracking and Advertising
  6. Information Sharing
  7. Aggregate and Anonymous Information
  8. Online Privacy Policy for Children
  9. Data Protection and Security
  10. Customer Controls
  11. Our California Privacy Rights

Privacy Commitments

THE INDEFINITE JOURNEY takes your privacy very seriously. Our customers told us they want to see clear, easy-to-read information about our privacy commitments and policy. We have made our privacy policy easier to find and easier to read. And we’re listening. We welcome your questions and feedback on our privacy policy.

Our privacy commitments are fundamental to the way we do business every day. These apply to everyone who has a relationship with THE INDEFINITE JOURNEY and Web site visitors.

  • We will protect your privacy and keep your personal information safe.
  • We will not sell your personal information to anyone, for any purpose. Period.
  • We will fully disclose our privacy policy in plain language, and make our policy easy.
  • We will notify you of revisions to our privacy policy, in advance. No surprises.
  • You have choices about how THE INDEFINITE JOURNEY uses your information for marketing purposes. Customers are in control.
  • We’re listening. You can send us questions or feedback on our privacy policy.

Privacy Policy Scope

This Privacy Policy identifies and describes the way THE INDEFINITE JOURNEY uses and protects the information we collect about Customers and Users. All use of The Indefinite Journey products and services, as well as visits to our websites, are subject to this Privacy Policy.

The Information We Collect, How We Collect It, And How We Use It

We may collect different types of personal and other information based on your use of our products and services and our business relationship with you. Some examples include:

  • Contact Information that allows us to communicate with you — including your name, address, telephone number, and e-mail address;
  • Billing information related to your financial relationship with us — including your payment data, credit history, credit card number, Social Security numbers, security codes, and service history;
  • Equipment, Performance, THE INDEFINITE JOURNEY Website Usage, Viewing and other Technical Information about your use of our network, services, products or websites.

We collect information in three primary ways:

  • You give it to us when you purchase or interact with us about a product or service we offer or provide;
  • We collect it automatically when you visit our websites or use our products and services;
  • We obtain it from other sources, such as credit agencies.

We may use the information we collect in a variety of ways, including to:

  • Provide you with the best customer experience possible;
  • Provide the services you purchase, and to respond to your questions;
  • Communicate with you regarding service updates, offers, and promotions;
  • Deliver customized content and advertising that may be of interest to you;
  • Address network integrity and security issues;
  • Investigate, prevent or take action regarding illegal activities, violations of our Terms of Service or Acceptable Use Policies; and
  • Provide local directory and directory assistance

Location Information

  • We monitor, collect and use your information, as well as other information obtained from our network to improve our network;
  • When you use any THE INDEFINITE JOURNEY website, you will receive prior notice and must give your consent before your information is used or shared.

Online Activity Tracking and Advertising

  • We collect information about your activity on THE INDEFINITE JOURNEY websites for a number of purposes using technologies such as cookies, Flash cookies, Web beacons, widgets and server log files.
  • We and our non-THE INDEFINITE JOURNEY advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites

Information Sharing

With THE INDEFINITE JOURNEY Companies: Subject to applicable legal restrictions, the THE INDEFINITE JOURNEY companies may share your Personal Information with each division or profit center of The Indefinite Journey to make sure your experience is as seamless as possible, and you have the full benefit of what THE INDEFINITE JOURNEY has to offer.

With Non-THE INDEFINITE JOURNEY Companies: We share your Personal Information only with non-THE INDEFINITE JOURNEY companies that perform services on our behalf, and only as necessary for them to perform those services.

  • We require those non-THE INDEFINITE JOURNEY companies to protect any Personal Information they may receive in a manner consistent with this policy.
  • We do not provide Personal Information to non-THE INDEFINITE JOURNEY companies for the marketing of their own products and services without your consent.

In Other Circumstances: We may provide Personal Information to non-THE INDEFINITE JOURNEY companies or other third parties for purposes such as:

  • Responding to 911 calls and other emergencies;
  • Complying with court orders and other legal process;
  • To assist with identity verification, and to prevent fraud and identity theft;
  • Enforcing our agreements and property rights; and
  • Obtaining payment for products and services that appear on your THE INDEFINITE JOURNEY billing statements, including the transfer or sale of delinquent accounts to third parties for collection

Anonymous & Aggregate Information

  • We collect some information on an anonymous basis. We also may anonymize the personal information we collect about you.
  • We obtain aggregate data by combining anonymous data that meet certain criteria into groups.
  • When we employ non-THE INDEFINITE JOURNEY companies to anonymize or aggregate data on our behalf, the requirements for sharing Personal Information with non-THE INDEFINITE JOURNEY companies apply.
  • We may share aggregate or anonymous information in various formats with trusted non-THE INDEFINITE JOURNEY entities, and may work with those entities to do research and provide products and services

Our Online Privacy Policy for Children

  • Our websites are not designed to attract children under the age of 13.
  • We do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child’s parent or legal guardian

Safeguarding Your Information: Our Policy on Data Protection and Security

  • We do not sell your Personal Information to anyone for any purpose. Period.
  • We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes.
  • We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by The Indefinite Journey.
  • We require non-THE INDEFINITE JOURNEY companies acting on our behalf to protect any Personal Information they may receive in a manner consistent with this Policy. We do not allow them to use such information for any other purpose

Customer Privacy Controls and Choices

  • You can review and correct your Personal Information collected by us.
  • You can limit certain types of solicitation communications from The Indefinite Journey, including marketing contacts made via telephone, e-mail and text messaging.
  • We will provide you with notice of changes to this policy.

Your California Privacy Rights

California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. As stated in this Privacy Policy, THE INDEFINITE JOURNEY will not sell or share your Personal Information with non-THE INDEFINITE JOURNEY companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us at:

Website Terms of Service

Click Here for the Website Terms of Service

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